Excellent they are so honest and friendly thank you you have been a great help!
Dec 12, 2020 – Plainfield, IL
If I could give more than 5 stars I would! Everyone I have ever spoken to at Tuffy are so helpful and nice!! Tim has worked on my van a couple of times and he explains everything to me and doesn't make me feel stupid for not understanding it! He is honest and they do not try to fix what isn't broken. He finds the problem and fixes it. Brendan has helped me as well and he is so accommodating and friendly! Tuffy is the ONLY place I will ever take a vehicle to again!!!!
Nov 11, 2020 – Plainfield, IL
Again Tuffys came through with amazing honesty! I took my sons 2015 Jeep Grand Cherokee with a misfire code on cylinder 4. My son had tried to fix the misfire by changing the plugs and coils on all the cylinders. Well after he did the work it still had a misfire code on cylinder 4. He figured it must be a different problem. Tim worked on the car and quickly discovered that my son did not quite seat the coil on cylinder 4. Crazy coincidence! My point is.... this would have been an easy chance to claim something else was wrong. It would have been easy to claim it was something like the fuel injectors were bad because an air/gas problem could throw that code. But he didnt, he simply seated the coil and told me the truth. I appreciate tuffys and Tim because this is not the first time they have been so honest with me! He was also very pleasant and thorough on the phone explaining what had happened. Great and honest service! You can really trust this place! Thanks so much Tim and great work ethic. I respect that.
Sep 03, 2020 – Chicago, IL
This is far more the best auto repair service company that Ive been to in all my years of driving . Ive lived in the area for over 10 years and recently moved about and hour away. I still drive to Tuffy for my repairs reason being Tim and John have consistently went above and beyond to make sure I was satisfied and my truck was safe and repaired properly. They make me secure and feel safe being a woman that knows nothing about cars . They always take the time with me and have patience explaining the process of whats needed and what was done. Quality customer service is hard to find and you will definitely find it here. Thank you John and Tim.
Feb 05, 2020 – Joliet , IL
This place is the best. Do not take your vehicle anywhere else!! Yesterday I brought in my nissan versa that is still under manufacture warranty. I told Tim the owner the noise in my steering wheel is most likely covered under nissan warranty..but to avoid the hassle of going to dealer I would consider paying him to repair if it wasn't too costly. Today tuffy calls me and they fixed the problem free of charge!! They have done other extra stuff for me free of charge. Thanks Tim and tuffy U R THE BEST!!
Nov 14, 2019 – Plainfield, IL
Tim, The owner is the most honest Mechanic you could ever meet. They do not rip off anyone. I have going here at Tuffy's for the last 10 yrs. I moved to Chicago but will still go to Tuffy's in Plainfield, Ill.They are truly honest with there work and back up there work. Must go here if you don't want to get ripped off. VERY VERY HONEST and great group of workers.
Jan 04, 2019 – Chicago, IL
I brought my car in for what I thought was going to be a costly repair. The owner was so honest and helpful, along with Nick (who drove me to work). They both took the time to explain everything with my vehicle and even gave me a discount. They are literally the most honest people I have ever brought my car to. I would recommend them to anyone. I will bring my car here from now on!
Nov 06, 2018 – Manhattan, IL
I live near I-55 and Weber. It's well worth the drive to THIS Tuffy's for me. In the past I have been ripped off at other car repair services with unneeded services and inflated prices so I've done much research. After years of excellent HONEST service I won't go to any other auto service. I highly recommend them.
Sep 26, 2018 – Plainfield, IL
I recommend this place to everyone I know who is looking for someone to repair their vehicle. This is the only place I trust for any work on my vehicle. Tim and his crew are very honest. This is the only automotive repair shop around that doesn't try to sell you everything under the sun. Fair prices and solid work.
Jul 24, 2018 – Plainfield, IL
I can't say enough good things about my service experience at Tuffy off 59th St. The owner Tim Floss bent over backwards to ensure that I was a satisfied customer. Their skilled technicians fixed my car the first time, when the dealership failed after 3 attempts. I HIGHLY recommend bringing your car here and I know you will have the same service excellence that I received.
Apr 07, 2017 – Plainfield, IL